We offer the best premium selection of cannabis and weed products in the region. Our dispensary features expert budtenders, ample parking, and the most comprehensive cannabis delivery network serving all of Berlin City and other cities across Germany. We’re the trusted cannabis dispensary for thousands of Berlin residents where out first dispensary was opened and across many other major cities in Germany.

Yes — you are welcome to shop in person at our dispensaries throughout Germany. We invite customers to browse our selection directly in-store, where our knowledgeable team is available to answer questions and provide guidance. Please note that entry is restricted to adults who meet the legal age requirement under German cannabis regulations, and a valid ID must be presented at the door.

No medical card needed for recreational cannabis purchases at our dispensary.

We are open 365 days a year, including holidays.

Yes. We offer a wide variety of free test samples in varying forms, potencies, and quantities that we’d love for you to try. 
Our FREE TEST SAMPLES only come along with your Order. 

And don’t forget about our 30 Day Guarantee: if you try one of our products and aren’t a fan, you can Contact Us for help finding the right fit!

Yes — you can place your order directly through our website and have it delivered right to your door or intended location. We offer same‑day delivery across Germany, with dispatch beginning as soon as your order is confirmed. Delivery times depend on your exact location, but most customers receive their order within a short window (between a few minutes to 2 hours)  after checkout. 

Yes, we ship our products from Germany to other European Union countries, including England. Orders are processed efficiently, with reliable logistics partners using Induction and Vacuum sealing and discreet packaging to ensure safe and secure delivery. Customers benefit from transparent tracking, competitive shipping rates, and timely arrival, making cross‑border shopping simple, convenient, and accessible throughout Europe.

If you are buying from out of Germany, please contact us on whatsapp using the link https://wa.me/message/SIX2F2DWBEJ5C1 to discuss shipping to your destination. 

Our amazing sales team process most orders very quickly. Once an order is processed, we hand it off to one of our cannabis-friendly carriers. Standard shipping should take between a few minutes to a few hours hours depending on your location within Germany!

What to Expect After Placing an Order with Mood

When you place an order with us, the process is designed to keep you informed every step of the way.

1. Order Confirmation

Once your payment is processed, you’ll receive an order confirmation email. This email verifies that your order has been received and is being prepared for pickup or shipment.

2. Shipping Confirmation

After your order has been shipped and assigned a tracking number, you’ll get a shipping confirmation email. This email includes:

• Your tracking number.
• Details about the estimated delivery time.
• Instructions on how to track your order.

Clear and Efficient Communication

Our system ensures you stay updated on your order from payment to delivery, making the process simple and stress-free.

If you have any questions or need assistance, contact our support team.

Absolutely not — we pride ourselves on maintaining the utmost discretion. Every order is carefully sealed in plain, odor‑resistant packaging that is indistinguishable from any ordinary parcel. There are no external markings, logos, or labels that reveal the contents, ensuring complete privacy throughout the delivery process. Our packaging is engineered to prevent any aroma from escaping, so your order remains entirely inconspicuous. In short, your package will arrive looking like a standard delivery, while inside everything is preserved fresh, secure, and ready for you to enjoy once it’s safely in your hands.

Orders containing hemp-derived cannabis products including our vapes may not require a signature depending on the unique preferences or requirements of our shipping partners.

Please note that most reshipments will require a signature. This is to ensure a successful delivery.

• Reputable USA Brands: Our curated selection features established American companies, known for reliability and rigorous quality assurance.
• Premium Quality & Standards: Products comply with strict regulatory standards, offering higher-grade products and longevity.
• Imported with Care: We bridge the gap, bringing durable “Made in USA” items directly to you. 

We’re excited to share our policy for handling damaged or faulty goods, designed with your convenience in mind. Your satisfaction as a valued wholesale partner is our top priority, and we’ve created a streamlined process to address any product issues quickly and efficiently.

If you receive any item that do not meet our high-quality standards, we offer two hassle-free options:

• Refund: Return the items for a complete refund.
• Replacement Items: Exchange the items for new ones.

Please reach out to your dedicated Customer Service Department to resolve any issues with a damaged or faulty product.

Our goal is to minimize disruptions to your operations while ensuring a seamless experience. This policy reflects our commitment to supplyin you with high-quality products and exceptional service.

We value your trust and partnership and are here to ensure your experience with us remains smooth, efficient, and worry-free.

At Medi Juana Dispensary, we understand the importance of reliable and timely service, and we are committed to providing the best possible experience for our customers. However, unforeseen circumstances such as shipping delays or inventory shortages can occasionally arise. Here’s how we handle these situations to ensure minimal disruption to your experience:

Shipping Delays

If a shipping delay occurs, a member of our dedicated customer service team will proactively reach out to notify you. We will provide updated information about your order status and the estimated delivery timeline. Our goal is to keep you informed every step of the way and address any concerns promptly.

Out-of-Stock Items

In the rare event that an item you ordered is out of stock, we will notify you immediately. To resolve the issue, we offer the following options:

• Replacement Item: We can help you find a comparable product from our inventory as a substitute.
• Refund: If a replacement is not preferred, we will process a full refund for the out-of-stock item.

Our team works hard to keep our inventory updated and our customers informed to minimize these occurrences.

The safety of combining cannabis with medications can vary widely based on factors like the type of medication, the dosage, and your body’s unique response to each substance. Before using any of our products, especially alongside other medications, we recommend consulting your doctor.

Indica strains typically provide relaxing, sedating effects perfect for evening use and sleep. Sativa strains generally offer energizing, uplifting effects ideal for daytime activities and creativity. Hybrid strains combine both characteristics. Our knowledgeable budtenders can recommend the perfect strain based on your desired effects.

Cannabinoids are natural compounds found in cannabis, with THC and CBD being the most well-known. THC provides psychoactive effects while CBD offers potential wellness benefits without intoxication. Our budtenders can explain how different cannabinoid profiles affect your experience and help you choose products with the right ratios.

Terpenes are aromatic compounds that give cannabis its smell and can influence effects. For example, myrcene promotes relaxation while limonene may boost mood. Our expert staff can educate you about terpene profiles and how they work with cannabinoids to create unique experiences.

Yes, the delivery minimum is €150.00 which also grants your free shipping of your ordered items.

Completely discreet! We use unmarked vehicles with professional drivers and all products come in sealed, odor-proof packaging. Your privacy is our priority and we maintain the highest standards of discretion for all deliveries.

• You can check the status of your order here. You will need to provide your order number and the email address used to place the order. If you don’t have this information or need assistance, please email sales@medijuanadispensary.com.

  If you don’t have this information or need assistance, please email sales@medijuanadispensary.com.

• First, check the status of your order by clicking here.

  If the order has shipped, a tracking number will be available.

  The status will show as pending if the order has not yet shipped.

  Once the order is prepared, you’ll receive a shipping confirmation email with a tracking number.

  If you do not receive a tracking number after 48 hours, please email sales@medijuanadispensary.com.